Terms of Service

Last Updated: August 16, 2025

These Terms of Service ("Terms") govern your use of Vision Lawnscapes' website and landscaping services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Services Description

Vision Lawnscapes provides professional landscaping services including but not limited to:

  • Lawn maintenance and care
  • Garden design and installation
  • Tree trimming and removal
  • Seasonal clean-up services
  • Irrigation system installation and maintenance
  • Hardscaping and outdoor construction
  • Landscape consultation and design

2. Service Agreements

When you engage our services:

  • We will provide a written estimate or proposal for the requested services
  • Services will be performed according to the agreed-upon scope and timeline
  • Payment terms will be specified in the service agreement
  • We reserve the right to modify or cancel services due to weather, safety, or other unforeseen circumstances

3. Payment Terms

Payment terms are as follows:

  • Payment is due upon completion of services unless otherwise agreed in writing
  • We accept cash, check, and major credit cards
  • Late payments may incur additional charges
  • All prices are subject to change without notice
  • Sales tax will be applied where applicable

4. Cancellation Policy

Cancellation policies:

  • 24-hour notice required for cancellation of scheduled services
  • Late cancellations may result in a cancellation fee
  • We reserve the right to cancel services due to weather, safety concerns, or other circumstances
  • No refunds for completed services unless otherwise specified

5. Property Access and Safety

By using our services, you agree to:

  • Provide safe and reasonable access to your property
  • Secure pets and remove obstacles that may interfere with our work
  • Notify us of any known hazards or special considerations
  • Ensure our employees have a safe working environment

6. Warranty and Guarantee

Our warranty terms:

  • We guarantee our workmanship for 30 days after service completion
  • Plant warranties are subject to proper care and maintenance by the customer
  • Warranties do not cover damage caused by weather, neglect, or acts of nature
  • Warranty claims must be reported within the warranty period

7. Liability and Insurance

Vision Lawnscapes maintains appropriate insurance coverage for our operations. However, we are not liable for:

  • Damage to underground utilities not marked by utility companies
  • Damage caused by weather events or natural disasters
  • Issues arising from customer-provided materials or specifications
  • Consequential or indirect damages

8. Website Use

By using our website, you agree to:

  • Use the website for lawful purposes only
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with website functionality
  • Provide accurate information when submitting forms

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Vision Lawnscapes and is protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference.

11. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to the laws of Tennessee and the jurisdiction of courts in Johnson City, Tennessee.

12. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to weather events, natural disasters, government actions, or labor disputes.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

Vision Lawnscapes

Phone: (423) 408-2854

Email: [email protected]

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